Privacy Notice
This notice explains how Spring Creek Forest Civic Association handles information through scfneighbors.com and its website inquiry form.
Who to contact
Spring Creek Forest Civic Association, 17515 Fairway Oaks Drive, Spring, TX 77379. For website and privacy questions, email info@scfneighbors.com. Management correspondence may be directed to Sterling ASI, 6842 N. Sam Houston Parkway W., Houston, TX 77064; telephone 832-678-4500.
Information you provide
The inquiry form collects your name, email, selected topic, message and agreement to have the request handled. Do not submit payment-card numbers, passwords, medical records or private details about another person without appropriate permission. Account payments and formal applications should use the established management process.
How information is used
We use the details you provide to respond to questions, route requests to the appropriate association or management contact, coordinate requested services and maintain relevant correspondence. Messages may include replies, clarification requests and updates connected with your inquiry. The form does not enroll you in newsletters, marketing or unrelated campaigns.
Access and service providers
Requests can be accessed by authorized association representatives, the management company where relevant, and hosting or email providers needed to deliver the service. Information may be disclosed where required by law or necessary to protect rights and security. Inquiry information is not sold or provided for unrelated third-party advertising.
Website technology and external services
The form uses an essential session cookie and technical controls to prevent forged submissions and abuse. Hosting logs can include IP addresses, request times and errors; rate limiting uses a keyed IP hash. The clubhouse calendar is embedded from Google Calendar, which receives technical information when the embed loads. The Sterling portal, Google Maps and other linked services operate under their own privacy notices. The migrated website does not include Squarespace visitor analytics or advertising trackers.
Retention and security
Correspondence is retained as needed to manage the request and related association business, applicable recordkeeping obligations or disputes. Association records remain subject to the published document-retention and access policy on the Important Documents page. Form abuse-prevention records are short-lived; message bodies are delivered by email rather than stored in a separate website database. HTTPS and access controls reduce risks, but no internet service is completely secure.
Your choices
Contact info@scfneighbors.com to request access, correction or deletion of information you submitted or to ask about its use. Identity verification may be needed; legal or association recordkeeping obligations can limit deletion. Additional rights may apply under applicable law. Optional further correspondence can be stopped by replying to the team, without affecting necessary association notices.
Children and changes
This inquiry form is intended for adults. Please do not submit personal information about children. We may update this notice as website practices change. Existing governing documents and separate management or resident-portal notices continue to apply to those services.